Terms of service

Welcome to NoorCollection. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before making a purchase or using our services.

1. Acceptance of Terms

By visiting our website and purchasing from NoorCollection, you accept these terms and conditions. If you do not agree with any part of these terms, please do not use our services.

2. Orders and Payments

  • All orders are subject to availability. We reserve the right to cancel or refuse any order if an item is out of stock or if there is an issue with your payment.
  • Payments can be made through Cash on Delivery (COD) or Bank Deposit. Please ensure you follow the correct payment instructions to avoid delays.

3. Shipping and Delivery

  • Orders are processed within 1-2 business days after payment confirmation.
  • Shipping across Pakistan takes 3-5 business days, with a flat shipping fee of 300 PKR.
  • If you provide incorrect shipping details, any additional shipping costs for reshipment will be borne by you.

4. Returns and Exchanges

  • We accept returns and exchanges within 7 days of receiving your order, provided the items are unused, in their original packaging, and with all tags intact.
  • To request a return or exchange, please contact us at Ranausman213@gmail.com or call 0326-4398313.

5. Refund Policy

  • Refunds are only applicable if the product is damaged, defective, or incorrect upon delivery. Once we receive and inspect the returned item, we will notify you of the refund approval or rejection. Approved refunds will be processed within 7-10 business days.

6. Intellectual Property

All content on this website, including but not limited to images, text, logos, and design, is the property of NoorCollection and is protected by copyright laws. You may not reproduce, distribute, or use any content without prior written consent from us.

7. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

8. Limitation of Liability

NoorCollection will not be held liable for any damages arising from the use of this website or products purchased, including, but not limited to, indirect, incidental, or consequential damages.

9. Changes to Terms of Service

We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to review these terms regularly. Your continued use of our services after changes are posted constitutes acceptance of the revised terms.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from the use of our services shall be subject to the jurisdiction of the courts of Pakistan.

If you have any questions or concerns regarding these Terms of Service, please contact us at Ranausman213@gmail.com or call us at 0326-4398313.